Dear Campers,

We apologise for the system errors that some of you have encountered while trying to book for the Christmas/New Year period. Our intention in changing booking systems was to enhance the booking experience for everyone, but unfortunately, this hasn’t been the case for all of you.

Despite the challenges during this booking phase, we are committed to using your feedback to improve the process.

If you accidentally booked more sites than needed, rest assured that you’ll receive a full refund for those extra bookings. The cause of the missing booking confirmation message has been identified and is now fixed. We’re actively investigating and collaborating with the system provider to ensure a better booking experience in the future.

Sincerely, Walkerville Foreshore Committee of Management